Email: sales@thinksigns.com.au Tel: 02 9557 6805

Terms & Conditions

We are pleased to offer your company (hereinafter referred to as the client) the services of Think Signs as discussed in the following terms and
conditions: -

  1. The Services

    a) Installation and advice with respect to the clients’ specific needs and requirements.
    b) Project Management with respect to the organisational needs of jobs such as arranging meetings, inductions, hours of work, and all necessary documentation needed to be effective and efficient, all costs of which are to be borne by the client, unless otherwise negotiated.
    c) Manufacturing including the subsequent outsourcing of which with respect to the clients specific needs and requirements, all costs of which are to be borne by the client, unless otherwise negotiated.

  2. Provision of Services

    a) It is acknowledged and understood that the provision of services will generally involve site surveys, inductions, product purchasing/pick up and installation at your offices, factories or on-site.
    b) The client warrants that the workplace and its environs will provide conditions that are compliant with all laws, statutes and regulations regarding to occupational health and safety.
    c) The client also warrants that the work place be clean and free of conflicting tradesman. Any additional costs incurred due to failure to provide the workplace of either of these are to be borne by the client which will be a minimum call-out fee of $220 ex GST.
    d) Any cost to conduct, access and implement either risk analysis or safe work method statements will be borne by the client.
    e) The client also warrants that equipment provided by the client to Think Signs for its use at the workplace will be sufficient capacity to enable Think Signs to carry out and deliver its services.
    f) Cancellation by the client of installation-only services will require 24 hours notice otherwise Think Signs reserves the right to issue an invoice for the cancelled appointment. For work in which Think Signs has manufactured or purchased equipment/materials for, cancellation of this component once the job has gone into production the client will still incur full payment of the invoice.

  3. Engagement of services/bookings

    All jobs are required to be booked in & confirmed via purchase order from the client. Details such as site contacts, numbers, addresses, positioning, paint colours, scope of work & instructions should be included on these or supplied at the time of pick up/delivery.
    Please note Think Signs cannot guarantee any time slot/installation date slot without this.

  4. Permits

    All jobs requiring permits to enable completion are to be supplied by the client. In the event that these are not supplied or the client requests Think Signs to manage, Think Signs will obtain prior to commencement of works and all costs of which are to be borne by the client, unless otherwise negotiated.
    Please note that all jobs requiring permits will need to be booked in 3 – 21 days in advance, dependant on what permits are required.

  5. Parking

    If parking is unavailable onsite all costs are to be borne by the client, unless otherwise negotiated.

  6. Additional Plant/Equipment

    Any additional plant and equipment required to complete the job not supplied by the client, such as cranes, access equipment, generators, etc will be hired from the appropriate agent as determined by Think Signs, with all costs to be borne by the client, unless otherwise negotiated.

  7. Artwork

    All artwork supplied should be of high quality and converted to outlines in EPS format. Illustrator is best. Any substandard or unusable artwork supplied will be reworked at $88.00 per hour, minimum 15-minute time bracket. All print artwork supplied is assumed print ready.
    All costs involved are to be borne by the client.

  8. Product Delivery

    a) It is the clients’ responsibility to provide all the required documentation/job sheets needed for the engaged tasks. If it is found to be deficient or non-existing for the required task, after consulting the job may at the discretion of Think Signs be postponed, all additional costs of which will be borne by the client as per the charge rate schedule
    b) The client will supply all products in packaged format ready for transportation. Any products that are deemed by Think Signs personnel to be lacking in sufficient packaging will be wrapped/packaged for transportation by Think Signs personnel, with all associated costs charged to the client as per the charge rate schedule. Whilst all care is taken, Think Signs cannot guarantee the safe delivery of unpackaged goods.
    c) Think Signs will inspect all goods upon receipt unless they have been wrapped and packaged or come in its original packaging in which case it is assumed free of defects and will not be unpacked until onsite unless otherwise instructed. Any defective items found once unpacked are to be assumed to be as they were packed and are the client’s responsibility.
    d) It is the clients’ responsibility to provide all its products in a ready to install state. If it is found to be deficient or non-existing for the required task, after consulting the costs of obtaining, reworking and remanufacturing will be borne by the client as per the charge rate schedule.

  9. Glass Breakage

    Whilst all care is taken, due to the fragile nature of both neon and fluorescent tubing there is 10% breakage margin for which Blueprint Concepts is not liable.

  10. Final Positioning of Signs

    Unless current detailed and dimensioned drawings are supplied, final positioning of all signs, prints, posts and other items are up to Think Signs and it’s employees and/or contractors.

  11. Remuneration and payment

    a) All Jobs costed & or estimated to exceed $1000.00 will require a 50% deposit before commencement with the remaining being payable upon installation/supply of the signage unless otherwise negotiated. Jobs costed & or estimated to be under $1000 ex GST will require full
    payment prior to the job being put into production.
    b) For work undertaken in NSW, travelling time at relevant rates will be included for attendance at workplaces that are situated outside a 15km radius of Sydney CBD, NSW.
    c) All rates are GST exclusive.
    d) Tax invoices for services provided will be raised as they fall due and payment is to be made within 14 days of the date of the invoice directly to Think Signs bank account as follows: -
    Acc Name: Think Signs
    BSB: 012266
    Acc No.: 191784898
    e) Late payments will attract interest at the rate of 5% per month calculated on a daily basis from the due date for payment until payment is received with an administration charge of $19.50 for each month past due.
    f) In the event that a product is provided by Think Signs to the client as part of the services, payment for the invoiced will be required once delivered/installed (cod) or within 14 days of receipt if negotiated and any right title and interest to the product will remain with Think Signs until payment.
    g) Do and charge jobs, Think Signs reserves the right to amend any such invoice within 7 days of being issued pertaining to additional costs/unbilled hours that mat have been originally overlooked upon invoicing.
    h) All disputes are to be lodged by email within 7 days to sales@thinksigns.com.au with the original invoice to be amended/rectified to minimise confusion.

  12. Primary Objective

    In providing the services, Think Signs primary objective is to assist the client with the efficient and timely production and installation required by the client.

  13. Touting or soliciting of personnel

    The client shall not at any time whether before, during or after the termination of this agreement: -
    - Solicit, interfere with, engage or employ any servants and/or agents of Think Signs who are utilised by Think Signs in providing services to the client pursuant to this agreement.
    - Remunerate any such servant and/or agent directly.

  14. Termination for cause

    Either party may immediately terminate this agreement by notice to the other in writing if the other party at any time: -
    a) Admits any fundamental or persistent breach of this agreement;
    b) Materially breaches this agreement and does not remedy that breach within seven days after receiving notice from the innocent part specifying the breach and demanding rectification of the same;
    c) Goes into liquidation or becomes subject to receivership or official management or makes any arrangement or composition with its creditors;

  15. Governing Law

    This contract is governed by the laws of the State of New South Wales.

  16. No waiver

    No failure to exercise and no delay in exercising any right, power or remedy under this agreement will operate as a waiver, nor will any single or partial exercise of any right, power or remedy preclude any other or further exercise of that or any other right, power or remedy.

  17. Notices

    Any notice required to be given under this agreement by any party to the other shall be in writing addressed to the intended recipient at the address last notified by the intended recipient to the party giving the notice.

  18. Severance

    Any provision of this agreement which is prohibited or unenforceable in any jurisdiction will not invalidate the remaining provisions of this agreement nor affect the validity or unenforceability of that provision in any other jurisdiction.

  19. Assignment

    The client may not assign its interest under this agreement.

  20. Servants and/or agents

    Any reference in these terms to Think Signs shall include a reference to its servants and/or agents.
    By signing and returning the Think Signs quotation form or sending Think Signs a purchase order for any works, you agree to the terms and conditions described above and the clauses mentioned on the quotation form.

Newsletter signup